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6/19 – 6/25: Metropolitan Washington BBQ & Grilling Week

April 26, 2017
FOR IMMEDIATE RELEASE Contact: Joanna Heaney Linda Roth Associates, Inc. joanna@lindarothpr.com 202-888-3567 6/19 – 6/25: Metropolitan Washington BBQ & Grilling Week Summertime Menus Celebrate Grilled, Smoked, and Spiced Specialties WHAT: The first annual Metropolitan Washington BBQ & Grilling Week , is presented by Restaurant Association Metropolitan Washington (RAMW) from Monday, June 19 through Sunday, June 25. Restaurants across the region will help guests satisfy their cookout cravings, offering “Flavors of Summer in the City” themed menus of grilled, smoked,...Read more

How to Respond to a Negative Review

October 1, 2013
Jason Dangle, Fishbowl SM3 Team It happens to every restaurant at some point. A bad day has led to a displeased guest. In the old days, you might have to deal with negative word of mouth. But, with the rise of websites like Yelp, a bad review can have a boomerang effect, impacting the bottom line of a restaurant substantially over time. Fishbowl’s SM3 team works with restaurants every day to alleviate the damage a bad review can create. Over time, they’ve developed a system of best practices to give you the confidence to deal with harsh criticism. We sat down with SM3 veteran...