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DC Health Link: 12 Days of Tips

December 8, 2014

12 Days of Tips with Jackie Ludden | Project Director for the RAMW/DC Health Link Partnership

12/8 How to prepare for Individual, Family and Small Business coverage by Jan 1, 2015?
In order to prepare for January 1, 2015 coverage, individuals, families and small businesses will need to have all paperwork including census and plans chosen by no later than December 15, 2014.

12/9 Mobile Apps
The DC Health Link mobile apps are free and available for Apple devices through the Apple App Store and Android devices through the Google Play store. Download towards better health care now!

12/10 Using a Broker
Doesn’t cost you any additional money and is the easiest way to manage your coverage.

12/11 Questions?
The HBX call center is open Monday-Saturday from 8am-8pm and can be accessed by calling 855-532-LINK. You can also send them an email at

12/12 Defining SHOP
SHOP stands for The Small Business Health Options Program. This is the tool within the DC Health Care exchange specifically for small businesses.

12/15 Choosing Plans
Choosing a plan can be an easy process through DC Health Link. The two ways small businesses can choose plans through the exchange is based on carriers or metal levels.

12/16 Defining Metal Levels
A “metal level” is an aid between various plans that are offered by a single carrier. Within one carrier there are different levels including bronze, silver, gold and platinum representing different price points.

12/17 Current Carriers
Currently carriers that participate in HBX include Aetna, Carefirst, Kaiser Permanente and United HealthCare. There are over 150 plans to choose from by these carriers.

12/18 Languages
Speak another language? DC Health Link provides all its information in multiple languages including Spanish, Chinese, Mandarin and French.

12/19 Events
DC Health Link hosts a number of events in the area to provide more information on enrollment and more.  You can check out the website’s events page for dates and details here

12/22 Experts
DC Health Link has access to a number of experts to handle everything from plan choices, accounting, compliance and calculating costs. Email RAMW project director Jackie Ludden here to put you in the right direction.

12/23 Application Checklist
Follow these 5 steps to complete your application checklist

  1. Create an account
  2. Determine eligibility
  3. Enroll
  4. Choose a plan
  5. Shop and Compare

Have questions about DC Health Link tips? Contact our expert, Jackie Ludden, Project Director for the RAMW/DC Health Link Partnership for more FAQ answers.