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WEBINAR | Restaurants & Service Animals: What Are the Rules?

October 3, 2019 - 2:00pm to 3:00pm

Learn how the Americans with Disabilities Act defines "service animals" and what restaurateurs need to know about service animals in restaurants

Kathy Gips, New England ADA Center, will explore the ADA's rules in the restaurant and foodservice setting. Learn best practices – and all the do’s and don’ts  on service animals accompanying guests and employees:

  • Learn how to have an appropriate conversation if there's any confusion over whether an animal is a service animal
  • Understand the difference between ADA-protected service animals and emotional support animals
  • Avoid PR nightmares by handling situations with sensitivity.

This webinar is produced in partnership with the National Restaurant Association's Human Resources & Risk and Safety Executive Study Group.



Online Webinar