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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


A Step-By-Step Guide to Adding Delivery

December 4, 2018
If done properly, delivery can pay off big for a restaurant. In order to capitalize on this new revenue stream, restaurants should have a well thought out delivery strategy. In a world where consumers are increasingly turning to an on-demand lifestyle, restaurants are seeing a rise in demand for food delivery. Strategy firm Pentallect published a 2018 study that found the third-party delivery industry is slated to grow 13.5 percent annually, compared to the predicted 3 percent growth rate for the restaurant industry overall. The growth in demand for delivery will also bring an increase of...

How one company’s platform is solving D.C.’s worker shortage

October 31, 2018
In the restaurant industry, filling shifts⎼and keeping them filled⎼is vital to the success of your business. When you don’t have ample staff to help prep and cook food, bus and wait tables and clean dishes, your customer experience can suffer. So what can businesses do when they have a last-minute callout and the dinner rush starts in less than an hour? Businesses in the D.C. metro area are leaning on Snag Work , an on-demand mobile platform providing front-and-back of house staff to employers in need. Founded in Richmond, Va., in 2016 and introduced to the D.C. metro area in early 2018...

Blockchain and the future of the food supply chain

October 22, 2018
SmartBrief // by Emily Crowe Blockchain has been a huge buzzword in and out of the food industry in recent years. While it’s easy to simply equate the technology with Bitcoin and cryptocurrency, it actually holds huge promise for several other applications. In fact, grocers and restaurants alike are dipping their toes into blockchain technology to find ways to improve transparency, quality and food safety. What is blockchain? At its core, blockchain is “a public register in which transactions between two users belonging to the same network are stored in a secure, verifiable and...

Breaking down language barriers in foodservice

September 26, 2018
SmartBrief // by Tricia Contreras Offering training materials in multiple languages can help break down language barriers in foodservice, and language learning opportunities can assist with employee retention and promote cultural awareness that can strengthen a restaurant’s entire team. To bridge the gap between languages, a glossary of 50 or so common words and their translations can offer a strong foundation, according to Rosario Gonzalez, who manages translations for the National Restaurant Association , overseeing the translation of the association’s content into more than 25...

Mayor Bowser Declares State of Emergency Ahead of Hurricane Florence

September 11, 2018
(WASHINGTON, DC) – As the District prepares for Hurricane Florence, Mayor Muriel Bowser has declared a state of emergency, effective immediately. “While we are monitoring potential impacts of Hurricane Florence on the District, we remain committed to keeping our residents safe, prepared, and informed,” said Mayor Bowser. “I encourage all District residents and visitors to take this storm seriously and stay up to date on the latest emergency information, including signing up for our AlertDC messaging service.” The declaration of public emergency is effective...Read more

It’s National Food Safety Month. Here are 7 ways to stay safe

August 31, 2018
National Restaurant Association // News & Research Restaurant operations are always changing. As a result, managers and their employees must constantly update their compliance with new food safety rules and regulations. As we launch National Food Safety Month , our ServSafe team offers some key areas to focus on when updating your protocols: If you are in charge of food preparation , you must be trained and designated as a Certified Food Protection Manager, according to the 2017 FDA Food Code . You must always be on site whenever the facility is in operation. Take extra precautions when...

Understanding the Tip Income Protection Act of 2018

April 24, 2018
Good, bad or a litigation nightmare waiting to happen? Nation's Restaurant News // Jim Coleman // Apr 24, 2018 Buried deep within the 2,000-plus pages of the Consolidated Appropriations Act signed into law earlier this year are three pages of legislative language that amend the federal Fair Labor Standards Act, or FLSA, of 1938 to prohibit employers — including managers and supervisors — from “keeping” tips received by employees for any purpose. What is most unusual, however, is that the new prohibition is not linked to the employer’s taking of a tip credit...

Support Tipped Employees & Vote No On Ballot Initiative #77

May 7, 2018
DC RESTAURANT OWNERS & TIPPED EMPLOYEES - DO YOU KNOW ABOUT INITIATIVE 77? ​ Initiative 77 aims to create one minimum wage by eliminating the tip credit. This will likely eliminate tipping in DC restaurants which would move tipped employees to a flat hourly rate.​ Support Tipped Employees Vote NO on June 19th Under the current system, tipped employees have incredible earning potential in the District of Columbia. Ballot Initiative #77 is threatening to change a system that works and could reduce pay for servers and bartenders in D.C. if it passes in June. DO YOU KNOW WHAT THIS COULD MEAN...

New Tip Pooling Guidelines for Employers

April 10, 2018
Source: Sheppard Mullin Labor & Employment Law Blog By Keith Goodwin and Greg Labate on April 10, 2018 Posted in Fair Labor Standards Act (FLSA) , Tip Pooling , Wage and Hour The recent passage of the Consolidated Appropriations Act of 2018 (“H.R. 1625”) , an 878-page omnibus spending bill, significantly changes the rules for tip pooling under the Fair Labor Standards Act (the “FLSA”). While the conditions for taking a tip credit toward federal minimum wage obligations remain essentially unchanged, H.R. 1625 appears to permit the inclusion of a larger group of...

How to Report Sexual Harassment in the Digital Age

April 4, 2018
Tech tools make it easier, but employers should be aware of risks Nation's Restaurant News | Lisa Jennings | Apr 04, 2018 With sexual harassment prevention very much on the minds of employers across the industry, some restaurant operators are turning to digital tools to make it easier for employees to speak up about potential harassment or abuse. Some are using traditional telephone employee hotlines. But there is also a growing crop of smartphone apps and web platforms that allow employees to report harassment digitally, said employment law attorney Sheila Willis of Fisher Phillips in...

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