Operations

Dear Operator, I hope you are all staying steady as we round the next corners of this rollercoaster. As you continue to try to put your arms around PPP, our friends at CPA Eats are working through planning scenarios that may be helpful for all of you as you try to make insightful decisions. Matt Hetrick will be hosting daily Zoom meetings next week on how to best protect your business, whether or not you’ve secured a PPP Loan, as well as thoughts on how to spend the money more efficiently. These sessions will happen all of next week, beginning Monday, May 4. Space is limited so please...

OpenTable’s In it Together with Chief Operating Officer Andrea Johnston is a weekly webinar series where she discusses the state of the industry with leaders in hospitality. It’s a place to create community and seek advice during these uncertain times. Email us at inittogether@opentable.com if you have questions or discussion topics that you’d like to see in future webinars. Register here for future webinars in the series! - - - Previous On-Demand Webinars Available: April 29, 2020: Andrea spoke with Dan Simons , co-owner of Founding Farmers Restaurant Group, and his...

Original conten c/o: National Restaurant Association Put any extra time you have now to work so you’re set to reopen smoothly. It looks like it’s going to happen — slowly, in fits and starts. Governors and mayors around the country are starting to talk about reopening restaurants for dine-in service, when it can be done, and what it would look like. Restaurants are getting ready to reopen, and things are going to look a bit different. For example, your server may be wearing a face mask when he or she serves you. For sure, life won’t quickly go back to the way it was...

Everyone is talking about the who, what, where, when, and how of reopening. This is a positive shift as it means we are headed back to some semblance of normalcy, albeit with restrictions we must all abide by in order to do business in this region. As we approach the end of April, and seven weeks since you all had to drastically change your operations, we want to give you some insight on the regional approach, process, and next steps. As you know, the region’s leaders in DC, VA, and MD are coordinating efforts to ensure they are all moving forward on the same page. We are working...

The restaurant industry is being hit hard by COVID-19 with millions of hospitality workers out of work. OpenTable is committed to supporting the restaurant community and they recognize the road to recovery will be long and difficult. That’s why they’re excited to announce two new initiatives to help restaurants successfully reopen their businesses. First, an enhanced restaurant management platform OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. During the crisis, they have...