Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.

These Programs Will Improve Your Restaurant's Retention Rate

February 28, 2020

Original content c/o: National Restaurant Association ServSuccess and the Apprenticeship Program work well alone – and together – to help develop career paths for your restaurant employees. Here’s the difference between the two and how they can connect. Two great programs now exist to help foodservice operators attract and retain employees, and provide employees career development opportunities. We heard details about both during the Association’s Human Resources and Risk & Safety conference held mid-February and found out they’re ideally suited to be used in...

NLRB Announces Final Joint Employer Rule

February 26, 2020

Original content c/o: National Restaurant Association The Association has worked for more than five years to advocate for the type of change enacted in the National Labor Relations Board's final rule. The National Labor Relations Board (NLRB) said today it would issue its final joint employer rule. The National Restaurant Association has worked for more than five years with NLRB, congress and key stakeholders to advocate for the type of change enacted by the agency in this final rule. “With the completion of today’s rule, employers will now have certainty in structuring their...

20 Restaurant Industry Opportunities for 2020

February 27, 2020

Original content c/o: National Restaurant Association The Association’s annual State of the Restaurant Industry is out. Report highlights key avenues for growth for the coming year and beyond. People want to use restaurants. According to new data from the National Restaurant Association, heading into a new decade, pent-up demand for restaurants remains high. It’s also the 11th consecutive year of industry growth, and operators are interested in using all the tools at their disposal to stay top-of-mind with an evolving consumer base. The National Restaurant Association’s 2020...

Four New DC Alcohol Bills Are Effective 2/21 | Next Steps

February 21, 2020

(WASHINGTON, DC) – February 21, 2020 – How businesses sell, serve, and transport alcohol is changing. Four alcohol laws — introduced and signed by Mayor Muriel Bowser — focused on boosting access to DC-made products, fostering creativity and collaboration, creating parity within the manufacturing landscape, and alleviating administrative burdens for licensees became effective Friday, February 21, 2020. Notable improvements by law include: Alcoholic Beverage Enforcement Amendment Act of 2019 Persons 18+ may deliver alcoholic beverages off-site including to DC residences...Read more

Jonathan Pearlman New President of Congressional Seafood Co.

February 18, 2020

Jessup, MD – (February 18, 2020) – Stanley Pearlman Enterprises Inc. is pleased to announce that after more than 21 years with the company, Jonathan Pearlman has been promoted to President of Congressional Seafood Company. Congressional Seafood Co, which provides the mid-Atlantic region with high-quality seafood products, is a division of Stanley Pearlman Enterprises, Inc. Pearlman joined the team at Congressional Seafood Co. in 2005, having transitioned over from its sister company, NAFCO (North Atlantic Fish Company). With a background in advertising, artistic skills, and a...Read more

Public Health Matters: Understanding Coronavirus (COVID-19)

February 13, 2020

Original content c/o: ECOLAB WHAT IS IT? Coronaviruses are RNA enveloped viruses than can infect animals and humans. So far, there are six known human coronaviruses. Four of these coronaviruses are less pathogenic, generally causing only minor respiratory symptoms like the common cold. Two other coronaviruses — Severe Acute Respiratory Syndrome Coronavirus (SARS CoV) and Middle East Respiratory Syndrome Coronavirus (MERS CoV) — can cause serious respiratory diseases. A new strain of Coronavirus (2019-nCoV) has emerged, is causing illnesses globally and is different from other...

Refundable Tax Credit For DC Retail Businesses

February 4, 2020

Original content c/o: Aronson LLC // by Aaron Boker Businesses in the District of Columbia should not overlook the Small Retailer Property Tax Relief Credit . The term “small retailer” implies a narrow scope of eligible businesses, but the credit applies to more business activities than the program’s name suggests. Plus, the credit is easy to claim and refundable. For tax years beginning on or after January 1, 2018, the District allows certain retail businesses to claim the Small Retailer Property Tax Relief Credit. This is a refundable franchise tax credit claimed against...

National Restaurant Association Airs Guide for Combating Coronavirus

February 3, 2020

Published by: Restaurant Business Magazine (online) The recommendations closely follow the best practices for containing norovirus. The National Restaurant Association has issued recommendations for helping restaurant operators protect customers and employees from coronavirus , the potentially lethal infection that has spread from China to the United States. Photograph: Shutterstock Among the best practices cited in the one-page list of recommendations are sending home any employees who sport flu-like symptoms and providing extra tissues and napkins for customers to use for coughs or sneezes...Read more

Take Active Control of Food Safety

January 31, 2020

Original content c/o: National Restaurant Association National Restaurant Association webinar explains how an Active Managerial Control (AMC) system can help you improve food safety and reduce inspection violations. Restaurants with good food safety management systems had half as many risk factors and out-of-compliance food safety practices as those without such systems in place. In a webinar hosted by the National Restaurant Association, Charles S. Otto III, independent consultant, EAS Consulting Group LLC, Alexandria, Va., looked at the concept of Active Managerial Control programs, why...

Zion & Zion Study Examines Consumers' Frustrations with Restaurant Delivery Apps

January 8, 2020

A new study from the market research team at Zion & Zion, a top-ranked, full-service, national marketing agency, examines the problems and frustrations that consumers experience with multi-restaurant delivery websites/apps like Grubhub and UberEATS. The findings of Zion & Zion's research have implications for both restaurants and delivery apps: Non-millennials experience significantly more frustration (61.2%) with these apps than millennials (46.9%). Consumers experience problems with multi-restaurant delivery websites/apps an average of 24.4% of the time, including missing or...Read more