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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


Holiday Drinks: How to Serve Them Safely & When to Stop Serving

December 16, 2019
Original content c/o: National Restaurant Association Get your staff up to speed on safe alcohol service. Holiday celebrations can bring in a lot of business for restaurants and bars. According to market research firm Technomic, alcohol sales during the fourth quarter of the year can account for up to 30% of alcohol sales overall (retail and restaurant). As operations get busy, staff members need to stay focused on serving alcohol responsibly, says Jay Lerdal, program manager for the National Restaurant Association’s ServSafe Alcohol training program. During holiday celebrations, you...

Real-Time Data Can Turn You Into A Restaurant-Management Wizard

December 12, 2019
Original content c/o: National Restaurant Association Over the next decade, expect to excel at turning intel into management magic. You’ve heard it, and you’ve probably said it: “How did we ever survive without a smartphone?” A little over a decade after the iPhone’s 2007 debut, the smartphone has embedded itself into every aspect of our lives. It likely won’t take 10 years for today’s technologies to become our new normal, even those that sound “sci-fi” today. Real-time-data feedback is one technology likely to become a common part of...

The Buffalo Wild Wings Incident – What Would Your Restaurant Do?

December 19, 2019
Original content c/o: Bruce Adelson, Attorney at Law Racial slurs, intolerant comments, discriminatory actions often flare up without warning. The businesses where they occur must act swiftly and without hesitation to stamp them out and end the behavior. Otherwise, news of intolerant incidents will go viral, spreading quickly through all corners of social media. Once the viral phenomenon hits, businesses risk much – in lost revenue, negative attention, damaged reputation, and possible lawsuits. To guard against such events, businesses must be proactive with zero tolerance policies,...

The Michelin Guide, TripAdvisor and TheFork Launch an International Strategic Partnership

December 3, 2019
TheFork Acquires Bookatable and Expands to the UK, Germany, Austria, Finland and Norway Markets PARIS , Dec. 3, 2019 /PRNewswire/ -- The Michelin Guide has joined forces with TripAdvisor and TheFork to offer diners a complementary way to find their ideal dining experience, as well as improved access to a wider choice of high-quality restaurants around the world. Michelin and TripAdvisor, with its subsidiary TheFork, have entered into a content and licensing partnership to combine the gastronomic selection expertise of the Michelin Guide with the power of TripAdvisor's large customer...Read more

Restaurant Industry 2030 Report Predicts Much Older Labor Force

December 3, 2019
Original content c/o: National Restaurant Association Big labor changes are coming in the next decade. Restaurateurs will hire older employees to staff their businesses. The restaurant industry, facing a tight labor market and the prospect of employing 17 million people by 2030, is bracing for sea change. Over the next 10 years, restaurant companies will hire older employees as its younger talent pool shrinks. The numbers don’t lie … According to the National Restaurant Association’s Restaurant Industry 2030: Actionable Insights for the Future , there will be about 1.2...

Getting On the Map with Tourists

December 3, 2019
Original content c/o: National Restaurant Association How to stand out when tourists come looking for a taste of your town Modern travel is an immersive, sensory experience. Tourists want to discover new experiences, and those include new foods and new kinds of restaurants. Younger consumers, especially, want a culinary taste of place in order to get a sense of place. They want to eat like the locals. Tourism business counts now for restaurants and may count even more in the future because travelers tend to be dine-in customers . Industry experts surveyed for the National Restaurant...

How to Retain Quality Beverage Talent in Your Restaurant

November 21, 2019
Original content c/o: Nation's Restaurant News And why having a strong bar team is building sales at The Grape D’Vine, Hakkasan Restaurant Group, The Grey Plume The restaurant business is notorious for having a revolving door. The staff come, and they go, but sometimes, just sometimes, the good ones stay. Capturing them can be akin to netting a unicorn, for the truly good ones can be game changers for your business. Nowhere is this more important than for those who have a hand in the beverage sales of the operation. Keeping a keen eye out to identify strong talent is the first step...Read more

Reef Technology Is Putting Virtual Restaurants in Parking Garages

November 21, 2019
Original content c/o: Nation's Restaurant News The Miami-based Reef Technology parking facilities company is launching Reef Kitchens: a hub for delivery-only ghost kitchens Reef Technology — the Miami, Fla.-based parking facilities technology company — has entered the world of the virtual restaurant with its Reef Kitchens division, which will put delivery-based cloud kitchens inside their parking facilities. Reef Technology has 5,000 parking facilities across North America, calling each of their parking garages and lots an “ecosystem hub” with a digital platform...Read more

Romaine Lettuce Implicated in E. coli Outbreak in 16 States

November 23, 2019
Original content c/o: Nation's Restaurant News The Centers for Disease Control and Prevention warns restaurant operators not to serve lettuce from Salinas, CA The Centers for Disease Control and Prevention on Friday urged restaurants not to sell or serve any romaine lettuce from Salinas, Calif. following a multistate outbreak of E. coli 0157:H7. A total of 40 people have fallen ill in 16 states, and among them 28 have been hospitalized, including five that have developed kidney failure. No deaths had been reported. The CDC had not identified a specific grower, supplier or distributor as...Read more

Did Your Head of Supply Chain Miss Out on This Meeting?

October 29, 2019
Original content c/o: National Restaurant Association Leading restaurant company pros swapped tips on purchasing, packaging and recruitment at our Supply Chain Management conference. More than 230 restaurant industry professionals came to Orlando, Fla., in late October for our Supply Chain Management group’s fall conference. Topping the agenda: the state of affordable sustainable packaging the role of technology in supply-chain food safety developing negotiation skills attracting younger people to the supply-chain management profession. Here are a few highlights from the two-day...

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