Floor Manager

Dirty Habit is seeking a full-time floor manager to complete our team. Must be reliable, honest and hard working. Solid wine knowledge is a must. We offer great pay, medical insurance, dental insurance, phone allowance, dry cleaning, vision plan and 401k. This is a great teaching environment. Please email your resume and tell us why you would be a great fit for our restaurant.

Restaurant Manager Responsibilities
Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints

Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in front of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities
Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Monthly wine inventory
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements
Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Aloha
Strong leadership, motivational and people skills
Acute financial management skills
BS degree in Business Administration; hospitality management or culinary schooling is a plus
Court of Master Sommelier Level I is a plus
InDesign experience is a plus