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Operations and Washington DC

Even though more than 97 percent of all U.S. credit cards are now issued with chips, many restaurant owners continue to struggle to implement and maintain EMV technology due to cost and complexity. In fact, more than 60 percent of U.S. merchants still aren’t ready, even though the “liability shift” went into effect more than two years ago.    Restaurants are a leading target for point-of-sale intrusions – which can be costly –  so it’s more important than ever to ensure your business is protected.    Heartland offers out-of-...
Beginning June 30, 2017, MasterCard will require all point-of-sale systems to accept credit cards with Bank Identification Numbers that begin with a 2. Currently, all MasterCard cards issued begin with 5. The new 2-series cards will effectively double the number of available MasterCard credit cards worldwide and will be processed in the same manner as current MasterCard cards.  Please note that if you are using a third-party POS system, you should contact your provider to determine if any action is required for your system to accept the new 2-series cards. Not only could you...
Veteran restaurateurs will tell you that making great food isn’t the biggest challenge of running a good restaurant. Making food profitably is the real beast. Despite ever-rising ingredient costs compressing margins to razor-thinness, operators are reluctant to pass those increases on to price-conscious consumers. That makes monitoring every step of the food production process—from the loading dock to the very plates on which food is served—essential if an operation is going to make money. It's always fun to hear customers’ rave reviews about your food, but...
Lending made easy: Secure more dough to get back to your bread and butter   Balancing your everyday operating costs while investing in expenses to grow your business doesn’t have to feel like juggling hot plates. While a small business loan may seem daunting, it’s often the best way to boost your bottom line. Here are a few reasons you may consider a loan:   Expansion – Is business booming out your front door? If you need a bigger space or need to hire more employees or fresh talent to keep up, a loan can help you cover the cost of expanding without...
It’s been approximately one year since the EMV liability shift took effect and it’s time for a mid-term report card on EMV’s issuance, acceptance, speed, security and overall impact. EMV Issuance In terms of card issuance, I have to give the issuers a “B+” for the pure volume of credit and debit cards they’ve placed in the hands of millions of cardholders, starting even before the liability shift began. As of June 2016, Visa reported that 125 million credit cards were issued, representing 44% of all credit cards. Visa also reported that 126 million...
Liability shift lifts veil on small counterfeit charges By: Georgia Stavrakis, CPP   It’s been a year since the U.S. migrated to EMV technology, and more than 1 million businesses now use EMV chip-embedded credit card readers. Unfortunately, criminals are taking full advantage of businesses that haven’t fully made the switch, leaving even small businesses vulnerable to costly chargebacks.   Restaurants have been plagued for years by counterfeit, stolen and cloned credit card activity, but it’s much more apparent now that liability for these fraudulent charges...
Whether you want to reduce operating costs, increase the reliability of your energy supply, upgrade inefficient systems, increase your revenue potential  or improve the ambience of your restaurant —Washington Gas is here to help. Our team will help you determine what investments will save the most energy and money. We’ll survey your structure or planned project, assess your energy needs and recommend natural gas solutions that will give you optimal performance at absolutely no cost to you. Our team also has the experience and technical expertise to walk you through each...
Have you experienced an increasing number of chargebacks in the wake of last fall's liability shift? Now that the fraud liability shift has moved to merchants, many restaurant operators are seeing an increase in chargebacks in the restaurant space. Many restaurant POS companies do not have a method (EMV) to process these cards which in turn exposes the restaurant to the liability. Join the National Restaurant Assocation (NRA) and Heartland Payment Systems for a webinar on this topic on June 23, 11 a.m. ET. During this webinar, experts from Heartland and the...
RESTAURANTS CONSUME FIVE TO SEVEN TIMES MORE ENERGY THAN OTHER BUSINESSES OCCUPYING SIMILAR SQUARE FOOTAGE. Restaurants waste more energy than a typical business—as much as $8 billion in energy every year. ThinkFoodGroup is taking steps to change that at Zaytinya.      In an effort to be more energy-efficient, we enlisted the help of DCSEU to upgrade our lighting. Not only has this process saved the restaurant money, it’s also better for the environment, and we couldn’t be more pleased with the results.     - Stew Newbold, Director of...
Content provided by Heartland Payment Systems a RAMW Endorsed Provider. The liability shift deadline has passed. And guess what? The world didn’t come to an end—just like it didn’t when the clock struck midnight on January 1, 2000. But unlike Y2K, EMV is here to stay. The good news is the sun didn’t set for good on October 1. Maybe you were aware of the liability shift, but decided against the equipment upgrade. You might have had every intention of becoming compatible, but before you knew it, October 1 had come and gone. Or you could still be trying to...
Some content below provided by Heartland Payment Systems a RAMW Endorsed Provider. The Affordable Care Act’s (ACA) third open enrollment is underway and there are even more changes to the law this year. The stakes are higher for everyone involved in 2016. From new, complicated tax forms to increased penalties for noncompliance, the confusion and sense of urgency mounts for business owners across the U.S. What is the ACA or “Obamacare”? Under this law, you may be required to provide your employees with a certain level of insurance coverage, and weeding through the...
Restaurants and the foodservice industry in the DC Metropolitan region are major drivers of business growth. Restaurants account for nearly 60,000 jobs just in DC and the industry brings in over $2.6 billion in spending to the District. Still, restaurant owners and operators face a delicate battle to maintain a sustainable bottom line and continue to create and maintain jobs.   Learn about how restaurants thrive in our region, about the challenges and economics of owning a foodservice business, and read the stories of the people behind some of our regions best restaurants in the...
The EMV (European MasterCard Visa) migration is rolling full steam ahead in the United States and it’s a tectonic shift of the nation’s payments infrastructure. Banks and card issuers are sending out chip cards to their customers, while retailers are deploying new terminals to support them. Effective October 1, 2015 Visa, MasterCard, Discover and American Express have mandated liability shifts for fraudulent transactions. Generally, liability will shift to the party using the least secure technology.  If you’re like many restaurateurs, you may be having a hard time...
On July 1st the minimum wage in DC increased to $10.50 an hour. This increase is based on legislation passed by the DC City Council, which increases the minimum wage over a three step process. July 1st was the second step in the increase process. The third increase will take place July 1, 2016 and will raise the minimum wage to $11.50 an hour.
Starting on January 1, 2015 Commercial Loading Zones Will Require a Permit or Meter Payment in DC To unload/load in a commercial vehicle loading zone you must display a permit or pay-by-cell. Ways to Pay: 1. Annual or Daily Permit Allows parking at commercial vehicle loading zones during designated hours for up to two hours, and parking in an available metered space between 10am-2pm. 2. Pay-by-cell If you choose not to purchase a permit, all loading zones will accept payment through ParkMobile. Follow the instructions on the loading zone signage to pay for the space.  Starting...
Are you in compliance with the DC Department of Health 2012 Food Code? DC Department of Health is now enforcing the 2012 DC Food Code Regulations (click here for code). There are significant changes within the code and it is important you read the new code to make sure your restaurant is in full compliance. Full compliance with the 2012 Food Code is not only crucial to the success of your business, but also to the success of your DOH inspections.  Helpful tips for successfully completing DOH inspections: 1.    Make sure you are in full compliance with the 2012 DC...
Focus on cleanliness, good hygiene practices to prep your restaurant for an A+ By Kristin Dempsey Heading up a restaurant means there is an endless list of things you need to get ready for each and every day. In the hustle and bustle of the daily lunch rush or the late-night crowd, it’s easy to push one of the most important items farther and farther down the “to do” list: Get ready for the next health inspection. You don’t want to be left scrambling to make sure everything is up to code right before an expected visit – which you can’t predict anyway....
DC Health Link's Small Biz mobile app is the premier resource guide for small business owners looking to provide insurance to their employees, work with a broker to enroll in health coverage and determine if their company is eligible to enroll in DC Health Link's small biz health insurance marketplace. Download Apps  
The Fair Criminal Record Screening Amendment Act of 2014 (also known as "Ban the Box") restricts when an employer is able to ask an applicant about his criminal history.  The law is currently enforceable, and it is important that you are in full compliance. If your job applications still have a check box asking if the applicant has a criminal history, remove the box immediately.  At no point can an employer inquire about an applicants' arrest history. An employer can only inquire about an applicants' criminal history or run a background...
WATCH: Nizam Ali of Ben's Chili Bowl talks about healthcare solutions for restaurants and small businesses. "It's not a business decision, it's just the right decision."  Video Link: Nizam, Ben's Chili Bowl
Restaurant professionals agree: Hard work and a smile can carry a restaurateur from hand towels and busing to handshakes and board rooms. Find out how eight industry leaders from Washington, D.C., turned their first jobs into their life’s work.  Read more
Sustainability=DC
(WASHINGTON, D.C.) – In a ceremony tonight at the residence of H.E. Peter Taksoe-Jensen, the Danish Ambassador to the United States, Mayor Vincent C. Gray honored 10 individuals, businesses, civic organizations, and embassies for demonstrating outstanding achievements and leadership in sustainable practices. Two of these prestigious awards honored RAMW members ProFish, Ltd. and Farmers Restaurant Group. Mayor Gray – who was joined by Under Secretary of State for Management Patrick Kennedy, Ambassador Taksoe-Jensen, representatives...
The 2014 RAMMY Awards
Washington, DC (May 12, 2014)—On May 8, Restaurant Association Metropolitan Washington (RAMW) brought together over 80 leaders from the region’s foodservice and business communities for a conversation about the state of the industry in the nation’s capital. The discussion, moderated by Bret Thorn, Senior Food Editor of Nation’s Restaurant News, offered insights into operator success in an ever more competitive market.  Panelists included 2014 RAMMY Awards nominees for Service Program of the Year including Adam Sanders (General Manager, BLT Steak), Joseph Cerione...
Rossman Hurt Hoffman, Inc. Insurance
Do You Have All The Coverage You Need? Your restaurant insurance policy includes hundreds of pages of coverages, exclusions and endorsements. Unless you’re an insurance expert, it can be tough to know which ones are most important for your business. With the Restaurant Insurance Package, everyone is aware of their required property, general liability, crime and spoilage coverage. Here are some additional coverages that restaurateurs often overlook: What Other Types of Insurance Do I Need? General Liability and Property Insurance typically only cover the basics, but most restaurants...
Foodem
Baltimore, MD -  April 30, 2014 - Foodem, an innovative B2B online food procurement marketplace and business intelligence solution for the $650 billion U.S. wholesale food distribution industry, and the Restaurant Association Metropolitan Washington (RAMW), are pleased to announce the establishment of their new strategic partnership. Launched in late 2013, Foodem facilitates relationships, automates foodservice procurement processes and connects wholesale food buyers with small to mid-sized food distributors, local farms and specialty food manufacturers. The new partnership with RAMW...

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