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How Do Electricity Costs Impact Your Budget?

October 1, 2013
Business owners can reduce operating costs by evaluating energy expenses. A new report, Best Practices: Electricity Procurement , discusses the major impact that electricity costs have on middle-market operating budgets. View the report for information and best practices regarding how to select the right electricity supplier, what to consider before signing a contract, and which hidden items impact your final electricity bill. You can also benchmark your energy usage and costs, and become better equipped to make smart energy-related decisions. View the report .

How to Respond to a Negative Review

October 1, 2013
Jason Dangle, Fishbowl SM3 Team It happens to every restaurant at some point. A bad day has led to a displeased guest. In the old days, you might have to deal with negative word of mouth. But, with the rise of websites like Yelp, a bad review can have a boomerang effect, impacting the bottom line of a restaurant substantially over time. Fishbowl’s SM3 team works with restaurants every day to alleviate the damage a bad review can create. Over time, they’ve developed a system of best practices to give you the confidence to deal with harsh criticism. We sat down with SM3 veteran...

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